22 10月
4PM CET
The ROI of Reputation: Turning Guest Sentiment into Profit
Online reputation is no longer just about scores—it’s a revenue driver. In this session, we’ll explore how guest sentiment directly impacts bookings, ADR, and RevPAR, and share real success stories from hotels that turned feedback into profit. You’ll walk away with five practical strategies you can implement immediately to boost your reputation, improve guest satisfaction, and grow revenue.
Shiji Buzz
The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole.
Watch the recording
Our speakers
Jessica Kurtz
Global Product Ambassador, Reviewpro Reputation
Now as Global Product Ambassador for Reviewpro Reputation, I connect the needs of hoteliers with the power of product—turning insights into impact across the industry.
Fluent in English, Spanish, and German, and holding dual citizenship (US + Germany), I thrive in global, multicultural environments. Always curious, always building the bridge between tech and service.
Greta Logue
Business Development Representative, Reviewpro Reputation
In my role as Business Development Representative for the UK, Ireland and Nordics, I get to blend my love for hospitality with helping clients grow and succeed. With a degree in International Business Management (French and Spanish) and a background in customer-facing hospitality roles, I’ve seen firsthand the value of great service and meaningful connections. That same passion drives me today — curious, people-focused, and always looking to build relationships that make a real difference.
About the Shiji Buzz events
The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole. With our product and industry experts, we will discuss how the industry is always changing and ways that Shiji can support your vision and direction. We will take you on a journey by exploring everything from guest services, increasing revenue, and utilizing technology to your advantage in this process.
