ホテルをスムーズに運営するための簡単な監視機能

スディマのホテル

A Study in Partnership with Sudima Hotels

Pfalzblick Wald Spa Resort

Shiji helped Pfalzblick Wald Spa Resort, an independent 86-room wellness retreat in rural Germany, replace every core system in one bold rollout. With Daylight PMS at the center, supported by Infrasys POS and Meridian Experiences, the hotel unified spa, dining, payments, and rooms into one connected ecosystem. The result: streamlined operations, fewer errors, and more time for staff to focus on delivering personalized guest service.

Visit Estonia

Visit Estonia unified guest feedback from more than 80 review platforms into one national system using Reviewpro Reputation. Real-time insights enabled both local and national teams to act quickly, improve service quality, and coordinate strategy across the country. The result: the Global Review Index™ grew from 89.3 in 2022 to 89.8 in 2024, surpassing expectations and enhancing the visitor experience nationwide.

Luxury Tenerife Hotels

Royal River, part of Luxury Tenerife Hotels, transformed its F&B operations by implementing Infrasys POS across five outlets. The result was zero order errors, faster onboarding, and personalized service at scale, with staff instantly adapting to guest needs. Backed by Reviewpro Reputation, the resort confirmed its success with a 94.8% Global Review Index™—well above the 5-star benchmark—solidifying its position as one of Europe’s leading luxury resorts.

INSETE

INSETE, the Institute of the Greek Tourism Confederation, turned guest reviews into a strategic advantage by adopting Reviewpro Reputation. Real-time sentiment analytics and benchmarking tools gave Greece a clear view of service quality across thousands of hotels, regions, and categories. The result: Greece led the Mediterranean with 87% guest satisfaction in 2024, while tourism teams gained the insights to act faster, train smarter, and compete more effectively on the global stage.