Integrated hotel payments, simplified
Say goodbye to payment friction and hello to seamless transactions with Shiji’s unified payment service.
Trusted by the world’s top hotel groups
Astral Payments
Harness the power of a unified payment service to centralize transactions, reduce complexity, and ensure a seamless experience for guests and staff alike.
Multiple currencies? Digital wallets? All accepted
Let your guests choose from traditional methods to cutting-edge digital and disruptive options
Automatic Cloud Updates
Automatic feature updates and remote management keep you up to date and secure while reducing downtime.
A secure token platform
Astral Payments’ PCI-DSS 4.0 validated token platform allows you to store and access sensitive customer data securely.
Industry-leading support
Efficient onboarding, hardware ordering, and 24/7 assistance by email, phone and site.
Deep integration
Connect seamlessly with Daylight PMS and Infrasys POS to ensure streamlined processes and smoother workflows.
Start optimizing payments, streamlining processes, and saving time.
Trusted by the most demanding hotel groups
From luxury to budget, regional groups to multinational chains, Astral Payments works for hoteliers around the world.
10,000+
Hotels using Astral Payments
40+
Payment partnerships
25
Years of exceptional service
A one-stop, end-to-end payment solution
Simplify, secure, and scale your payment experience to drive efficiency and build trust with every transaction.
Seamless integration
Built to be integrated with Daylight PMS, Infrays POS and Stellaris Digital. Streamline transactions, reduce manual errors, and enhance operational efficiency. Ensure every guest interaction is secure and aligned with your business goals.
Multi-region account management
Enable smooth, scalable growth by adding in-store and digital accounts with ease. Simplify setup across regions and manage accounts flexibly to maintain control and consistency, no matter how fast your operations expand.
Painless reconciliation
Streamline your reconciliation process with automated data matching across your systems. Ensure accurate financial records while reducing manual workload, allowing your team to focus on strategic priorities.
Enhanced security and compliance
Tokenization provides peace of mind for you and your customers, while the highest level of compliance and encryption result in a fully secure platform.
A comprehensive token platform
Safeguard your customers’ sensitive data. Astral Payments tokenizes all credit card information via the Shiji Vault so unencrypted data is never stored in the system.
Compliance with the strictest standards
Astral Payments is both PCI DSS 4.0 and 3DS PSD2 compliant, adhering to the strictest security standards, guaranteeing the highest level of security and reliability for your guests.
End-to-end encryption
Protect your guests’ payment information. Data is encrypted during transmission, preventing unauthorized access and safeguarding against interception by malicious actors.
Fully integrated with Shiji’s PMS and POS
Industry-leading global support, delivered locally
Your guests receive exceptional service. Shouldn’t you?
Connect with us your way
Reach out via phone, email, or our site—whichever suits you best. Shiji offers 24/7 support from centers in 38 countries, providing assistance in multiple languages. Our dedicated team is always ready to meet your needs anytime, anywhere.
With you every step of the way
From implementation to launch to day-to-day management, our team is there to help you succeed. We support your transition with self-installation guides for hotels with IT teams and on-site implementation for larger projects, ensuring a smooth and successful experience for everyone.
Instant support, zero downtime
Talk to a live support agent in seconds. Upgrade software without downtime. Focus on providing uninterrupted outstanding service for your guests.
With Astral Payments, we set out to solve challenges that hospitality businesses face every day—complex integrations, fragmented systems, and the need for a seamless guest journey. What we’ve created is more than a payment platform; it’s a foundation for efficiency and innovation. I’m proud to be part of a team that’s redefining how hotels handle payments, making them simpler, smarter, and built for the future.
Tatiana Ozaniakova
Senior Director, Astral Payments
Frequently Asked Questions
How does Astral Payments ensure data security?
Astral Payments employs tokenization management, utilizing token proxies to enhance security during bookings and data exchanges with major OTAs and booking platforms.
What is a token platform and how does it work?
A token platform is a secure system that uses tokenization technology to protect sensitive payment information during transactions. Instead of storing actual credit card numbers or personal data, it generates unique tokens that represent this information. When a transaction occurs, the token is used in place of the actual data, minimizing the risk of data breaches and fraud.
Can you integrate Astral Payments with your existing systems?
Yes, Astral Payments offers open API architecture, allowing businesses to seamlessly integrate the platform with their existing front-end management systems and business applications.
How does Astral Payments support businesses in terms of customer service?
Astral Payments provides 24/7 support through its dedicated Platform Services Team and After-Sales Call Center, offering technical support, accounts management, and marketing assistance.
Can customers use any payment type with Astral Payments?
Yes, Astral Payments offers customers the flexibility to choose from various payment methods, ensuring a seamless and personalized payment experience.
New to Shiji?
Founded in 1998, Shiji has grown to over 5,000 employees serving 90,000+ hotels worldwide.
